The Mad Hatter of Durham is a popular online hat shop which was founded in 2015 by Alex, from Durham. Ever since her early childhood Alex was obsessed by Hats of all kinds, this obsession continued into her adulthood, until one day an opportunity arose to start The Mad Hatter of Durham, since then she’s never looked back ! Stocking mainly now her own Branded MH Fedora Hats and a large collection of winter poms which continue to grow year by year.
Along with doing a selection of top agricultural and country fairs, We continue to attend local Christmas fairs, or you can find the entire collection online.
Customers love the fact that our hats are made to last and give many years of wear. Whilst still stocking a choice few brands. The Mad Hatter stock popular hats such as Wombat, Hawkins, Gladwin Bond, Olney and G & H alongside our own brand. Our hats vary from the more formal Fedoras to casual Leather Hats, Trilbies and Caps. We stock our very own Fur Pom Pom Bobble Hats, Including Limited Editions which are exclusive to the MH England brand.
We offer great quality and variety of Hats with Super Stylish Accessories. You can telephone and talk to us personally or via our Socials. Our UK customer service means that customers can receive near immediate response to any queries they may have. The Mad Hatter of Durham offer some free UK deliveries and most items are dispatched the same day or within 24 hours of ordering (depending on volume of orders). They also offer a Royal Mail tracked service. You can find out more about deliveries here.
When purchasing online our site is a secure https which means it is completely secure throughout wherever you are. We accept payment via debit/credit card, Applepay, & PayPal with Clearpay also offered as an affordable option.
We offer Returns on any faulty products and exchanges.
We have our own brands available for Wholesale, please ask about our services.
We pride ourselves on a friendly customer service and excellent quality affordable products.
If you have any questions or suggestions, please feel free to contact us by any of the following means:
Phone: UK +44 (0191) 3700346 (9am – 4pm Monday to Friday excluding Bank Holidays)
Email: sales@themadhatterofdurham.co.uk
Please note we are an online retailer and we don’t have a shop.
For further information, please click on the relevant link below:
Delivery Information
Return Information
Hat Size Guide Information
Frequently Asked Questions
Contact Us
Customer Reviews
Customer Photo Gallery
Payment methods accepted:
PayPal, Apple pay, Debit/Credit Cards including American Express, Over the Telephone & Bank Transfers.
Registered Address: 21, Heathmeads, Pelton, Chester-le-Street, Co. Durham DH2 1NA
Telephone Number: UK +44 (0191) 3700346